Member Experience Specialist

Sam's Club; Hendersonville (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

PTO and leave

Company discounts

Disability & more

Job summary

Sam's Club in Hendersonville, NC is hiring for a front-line member services role. You will greet members, operate checkout equipment, assist with purchases, returns, and exchanges, and help customers with self-checkout options.

The position involves maintaining safety and cleanliness, confirming memberships, and promoting store services. The role offers benefits and a dynamic team environment aligned with Walmart's standards.

Qualifications

• Retail experience including operating front end equipment (for example, cash register)
• Working with mobile retail applications

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns.
• Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology.
• Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Maintains entrance and exit areas. Assists members with purchasing decisions and locating merchandise.
• Respects the Open Door Policy and supports the Walmart culture and integrity standards.

Skills

Retail experience

Front end equipment

Job description

Sam's Club in Hendersonville, NC is hiring for a front-line member services role. You will greet members, operate checkout equipment, assist with purchases, returns, and exchanges, and help customers with self-checkout options.

The position involves maintaining safety and cleanliness, confirming memberships, and promoting store services. The role offers benefits and a dynamic team environment aligned with Walmart's standards.