Member Experience Specialist

Sam's East, Inc.; Hendersonville (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Job summary

Sam's Club in Hendersonville is seeking an enthusiastic front-end associate to deliver member service, assist with purchases, and guide guests using self-checkout technology. You will help locate merchandise, handle payments, returns, and exchanges, and maintain a safe, welcoming checkout area.

You will promote Sam's Club products, support training of new associates, and ensure compliance with safety and security practices while contributing to a positive shopping experience for every member.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.
• Ability to process payments, returns, refunds and exchanges per policy.

Responsibilities

• Provide member service and assist with purchases.
• Maintain checkout area and handle payments, returns, refunds.
• Promote Sam's Club products and services and guide self-service technology.
• Ensure safety, security, and compliance with company policies.

Skills

Retail experience

Job description

Sam's Club in Hendersonville is seeking an enthusiastic front-end associate to deliver member service, assist with purchases, and guide guests using self-checkout technology. You will help locate merchandise, handle payments, returns, and exchanges, and maintain a safe, welcoming checkout area.

You will promote Sam's Club products, support training of new associates, and ensure compliance with safety and security practices while contributing to a positive shopping experience for every member.