Member Experience Specialist — Front End & Tech Help

Sam's East, Inc.; Charlotte (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) & life insurance

Paid time off

Other benefits

Job summary

Sam's Club in Charlotte, NC is seeking team members to provide member service, process purchases, and promote products and services. You will assist with payments, returns, and exchanges while guiding customers on self‑service technology and ensuring a safe, organized checkout area.

The role emphasizes resolving member concerns, stocking merchandise, and maintaining a welcoming shopping environment. Benefits include health and retirement programs; wage range reflects hourly compensation.

Qualifications

• Minimum qualifications are not listed in the provided text.

Responsibilities

• Provides member service and processes purchases.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members with self‑service technology.
• Maintains checkout area and merchandise.

Skills

Member service

Cash handling

Merchandise knowledge

Self-service tech support

Job description

Sam's Club in Charlotte, NC is seeking team members to provide member service, process purchases, and promote products and services. You will assist with payments, returns, and exchanges while guiding customers on self‑service technology and ensuring a safe, organized checkout area.

The role emphasizes resolving member concerns, stocking merchandise, and maintaining a welcoming shopping environment. Benefits include health and retirement programs; wage range reflects hourly compensation.