Member Experience & Solutions Advisor

VyStar Credit Union; Suwanee (GA); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

401(k) plan

Tuition reimbursement

Paid training

Job summary

VyStar Credit Union in Suwanee, GA is seeking a Relationship Specialist to deliver outstanding member experiences both in person and over the phone. You will identify member needs, open accounts, handle deposits and loan applications, and cross-sell VyStar solutions in a high‑energy, member‑centric environment.

Join a team that emphasizes integrity, professional service, and community involvement, with a comprehensive benefits package including 401(k) plans, tuition reimbursement, and extensive

Qualifications

• High school diploma or GED required.
• Associate degree preferred.
• Experience in sales or customer service, preferably in a financial institution.

Responsibilities

• Provide unbelievable member experiences by phone and in-person.
• Identify member needs and cross-sell VyStar solutions.
• Handle deposits, loans, and account openings; process transactions.

Skills

Active listening

Communication skills

Sales experience

Customer service

MS Office

Financial knowledge

Education

High school diploma/GED

Associate’s degree preferred

Tools

CRM software

Microsoft Office

Job description

VyStar Credit Union in Suwanee, GA is seeking a Relationship Specialist to deliver outstanding member experiences both in person and over the phone. You will identify member needs, open accounts, handle deposits and loan applications, and cross-sell VyStar solutions in a high‑energy, member‑centric environment.

Join a team that emphasizes integrity, professional service, and community involvement, with a comprehensive benefits package including 401(k) plans, tuition reimbursement, and extensive