Member Experience & Solutions Advisor

vystarcu; Jacksonville (FL); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

401(k) plan

Training program

Tuition reimbursement

Job summary

VyStar Credit Union seeks a Relationship Specialist to deliver exceptional member experiences in person and on the phone. You will identify member needs, build relationships, and position VyStar financial solutions to meet goals.

Responsibilities include handling deposits, loans, and investments while opening accounts and processing transactions. Strong communication and multitasking skills are essential in a fast-paced environment.

Qualifications

• Must have strong listening and communication skills.
• Excellent verbal and written communication abilities.
• Outgoing personality and professional appearance.

Responsibilities

• Provide unbelievable member experiences in person and over the phone.
• Identify member needs and cross-sell VyStar solutions.
• Explain basics of deposits, loans, insurance, and investments.
• Open accounts and process various loan applications.
• Maintain comprehensive follow-up with members and proactive engagement.

Skills

Listening skills

Verbal communication

Written communication

Outgoing personality

Professional appearance

multitasking

Education

High school diploma/GED

Associate's degree

Tools

MS Office

Internet proficiency

Job description

VyStar Credit Union seeks a Relationship Specialist to deliver exceptional member experiences in person and on the phone. You will identify member needs, build relationships, and position VyStar financial solutions to meet goals.

Responsibilities include handling deposits, loans, and investments while opening accounts and processing transactions. Strong communication and multitasking skills are essential in a fast-paced environment.