Member Experience & Sales Specialist

New York Sports Club; Garnerville (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A local fitness club in Garnerville seeks a Service and Sales Representative to provide outstanding customer service to members and guests. You will assist with checking in, handle inquiries, and ensure the facility meets high standards of cleanliness. Ideal candidates will have over a year of customer service experience, especially in a gym or retail setting, and possess strong communication skills. The role requires physical activity and the handling of member issues with professionalism.

Qualifications

• 1+ years of face-to-face customer service experience, preferably in a gym or retail environment.
• Child & Adult AED/CPR certified.
• Ability to effectively use POS and membership systems.

Responsibilities

• Provide exceptional customer service to members and guests.
• Assist with routine member service tasks and administrative duties.
• Communicate promotions and services to members.

Skills

Customer service skills

Communication skills

Interpersonal skills

Tools

POS systems

Membership systems

Job description

A local fitness club in Garnerville seeks a Service and Sales Representative to provide outstanding customer service to members and guests. You will assist with checking in, handle inquiries, and ensure the facility meets high standards of cleanliness. Ideal candidates will have over a year of customer service experience, especially in a gym or retail setting, and possess strong communication skills. The role requires physical activity and the handling of member issues with professionalism.