Member Experience & Sales Associate (Gym)

New York Sports Club; Garnerville (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading fitness club in Garnerville is seeking a Service and Sales Representative to provide high-quality customer service and support for members. The ideal candidate will have at least 1 year of experience in a customer-facing role, be AED/CPR certified, and possess strong communication skills. This role requires a commitment to member satisfaction and the ability to handle challenges professionally. Join us to contribute to our mission of improving lives through fitness.

Qualifications

• 1+ years of face-to-face customer service experience, preferably in a gym or retail environment.
• Child & Adult AED/CPR certified.
• Ability to handle challenging member issues with patience and tact.

Responsibilities

• Provide a legendary member experience by delivering high level of service.
• Enroll new members and assist with various inquiries.
• Ensure cleanliness and a friendly customer experience at the Welcome Desk.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Tools

POS system

Job description

A leading fitness club in Garnerville is seeking a Service and Sales Representative to provide high-quality customer service and support for members. The ideal candidate will have at least 1 year of experience in a customer-facing role, be AED/CPR certified, and possess strong communication skills. This role requires a commitment to member satisfaction and the ability to handle challenges professionally. Join us to contribute to our mission of improving lives through fitness.