Member Experience & Fitness Sales Specialist

Fitness 19; Campbell (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

A fitness center in California is seeking a Club Team Member to assist customers with joining and membership issues. Responsibilities include providing gym tours, reaching club goals, and ensuring exceptional customer service. Ideal candidates should have customer service experience, a passion for health and fitness, and strong communication skills. A High School Diploma is preferred. The position involves some light lifting and requires flexibility in scheduling.

Qualifications

• Experience with customer service preferred.
• Ability to operate a computer.
• A passion for health and fitness.
• Must be able to communicate effectively in person and over the phone.
• Optimistic and outgoing.
• Very organized.
• Good listener.

Responsibilities

• Connect with customers through our CRM and provide gym tours.
• Work as a team to reach club goals in joining metrics.
• Take new memberships to exceed monthly goals and KPIs.

Skills

Customer service experience

Computer proficiency

Passion for health and fitness

Effective communication

Optimistic and outgoing personality

Organizational skills

Good listening skills

Education

High School Diploma or GED

Job description

A fitness center in California is seeking a Club Team Member to assist customers with joining and membership issues. Responsibilities include providing gym tours, reaching club goals, and ensuring exceptional customer service. Ideal candidates should have customer service experience, a passion for health and fitness, and strong communication skills. A High School Diploma is preferred. The position involves some light lifting and requires flexibility in scheduling.