Member Experience & Membership Sales Pro

New York Sports Club; Village of Dobbs Ferry (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness club brand in Dobbs Ferry seeks a Service and Sales Representative to deliver exceptional customer service and ensure a welcoming environment. You will be the first point of contact for members, assisting with inquiries, teaching new members about memberships, and efficiently handling operational tasks. The ideal candidate has a year of customer service experience, is certified in CPR/AED, and possesses strong communication skills. Join our team to help improve lives through fitness.

Qualifications

• 1+ years of face-to-face customer service experience, preferably in a gym or retail environment.
• Child & Adult AED/CPR certified.
• Ability to proficiently use our POS and membership system.

Responsibilities

• Provide high-level customer service to members and guests.
• Enroll new members and handle inquiries regarding memberships.
• Ensure cleanliness and attention to detail at the Welcome Desk.

Skills

Customer service experience

Communication skills

Interpersonal skills

Tools

POS system

Job description

A fitness club brand in Dobbs Ferry seeks a Service and Sales Representative to deliver exceptional customer service and ensure a welcoming environment. You will be the first point of contact for members, assisting with inquiries, teaching new members about memberships, and efficiently handling operational tasks. The ideal candidate has a year of customer service experience, is certified in CPR/AED, and possesses strong communication skills. Join our team to help improve lives through fitness.