Member Experience & Sales Specialist

Planet Fitness - Baseline Fitness; Faribault (MN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free gym membership

Dollars for Scholars Program

Employee Appreciation Program

Health, Dental and Vision Insurance

Short Term Disability Insurance

Critical Illness Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Team Member Support

Job summary

Planet Fitness - Baseline Fitness is seeking a friendly front desk associate to drive new member sales and deliver a superior member experience at our Minnesota club. You will greet guests, answer questions, conduct tours, and support member sign-ups, check-ins, and account updates.

The role emphasizes strong customer service, teamwork, and reliable attendance, with a comprehensive benefits package and opportunities for advancement within the club network.

Qualifications

• Honesty and good work ethic are essential.
• Strong customer service skills are required.
• Basic computer proficiency is expected.

Responsibilities

• Greet and assist potential members, delivering a positive first impression.
• Handle front desk tasks: answer phones, assist with questions, tours, and information calls.
• Assist in member check-ins, sign-ups, cancellations, and updating member accounts.

Skills

Customer service

Honesty

Work ethic

Basic computer skills

Job description

Planet Fitness - Baseline Fitness is seeking a friendly front desk associate to drive new member sales and deliver a superior member experience at our Minnesota club. You will greet guests, answer questions, conduct tours, and support member sign-ups, check-ins, and account updates.

The role emphasizes strong customer service, teamwork, and reliable attendance, with a comprehensive benefits package and opportunities for advancement within the club network.