Member Experience & Sales Concierge

24 Hour Fitness; San Carlos (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Free gym membership

Medical coverage

Dental coverage

401k with match

Paid time off

Employee discounts

Job summary

24 Hour Fitness in San Carlos, CA is hiring for a front-line member specialist focused on welcoming new members and guiding their fitness journey. You will listen to goals, tailor personalized solutions, and foster a positive, motivating member experience while supporting club operations.

This role emphasizes authentic service, strong interpersonal skills, and a commitment to helping members achieve their fitness goals through engaging interactions and a welcoming presence.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Flexible availability across weekdays, weekends, and holidays.
• Ability to build genuine, friendly relationships with members and guests.

Responsibilities

• Develop first-name relationships with members, answer questions, resolve concerns, connect to resources.
• Keep the gym clean, well-maintained, and safe for members and guests.
• Deliver a welcoming sales and service experience to all visitors and members.
• Assist with onboarding new members and guiding them to fitness offerings.

Skills

Customer service

Sales experience

CPR AED certification

Job description

24 Hour Fitness in San Carlos, CA is hiring for a front-line member specialist focused on welcoming new members and guiding their fitness journey. You will listen to goals, tailor personalized solutions, and foster a positive, motivating member experience while supporting club operations.

This role emphasizes authentic service, strong interpersonal skills, and a commitment to helping members achieve their fitness goals through engaging interactions and a welcoming presence.