Member Experience & Sales Concierge

24 Hour Fitness USA, LLC; Glendale (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Discounts on products and personal训练

Job summary

24 Hour Fitness USA, LLC in Glendale, CA is seeking a front-line member services associate who welcomes new members and guides them as they start their fitness journey. You will build genuine relationships, listen to goals, and recommend personalized solutions while delivering a friendly, inclusive experience.

Responsibilities include answering questions, addressing concerns, keeping the gym clean and safe, and supporting onboarding to connect members with the club's offerings.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members and resolve concerns.
• Keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience with a welcoming, informative environment.
• Support onboarding to connect members with fitness offerings and resources.

Skills

Customer service

Sales

Interpersonal skills

Self-motivated

Adaptability

Tools

CPR AED (within 60 days)

Job description

24 Hour Fitness USA, LLC in Glendale, CA is seeking a front-line member services associate who welcomes new members and guides them as they start their fitness journey. You will build genuine relationships, listen to goals, and recommend personalized solutions while delivering a friendly, inclusive experience.

Responsibilities include answering questions, addressing concerns, keeping the gym clean and safe, and supporting onboarding to connect members with the club's offerings.