Member Experience & Fitness Sales Associate

24 Hour Fitness; San Clemente (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

401k with match

Paid time off

Discounts

Job summary

24 Hour Fitness in San Clemente, CA is seeking a Full-time Welcome Member role to guide new members as they start their fitness journey. You will listen to goals and offer personalized solutions to support overall success and motivation.

As the first friendly face, you ensure a welcoming, informative experience, assist onboarding, maintain a clean environment, and contribute to a positive member experience with strong service and sales skills.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and directing to resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience to all guests and members with a welcoming, informative, and inclusive approach.
• Support an onboarding experience that connects members to fitness offerings and welcomes them as the first face upon entry.

Skills

Retail sales

Customer service

Interpersonal skills

Active listening

Flexibility

Job description

24 Hour Fitness in San Clemente, CA is seeking a Full-time Welcome Member role to guide new members as they start their fitness journey. You will listen to goals and offer personalized solutions to support overall success and motivation.

As the first friendly face, you ensure a welcoming, informative experience, assist onboarding, maintain a clean environment, and contribute to a positive member experience with strong service and sales skills.