Member Experience & Fitness Sales Pro

24 Hour Fitness; Walnut (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free club membership

Medical/Dental/Vision coverage

Paid time off

401k with match

Job summary

24 Hour Fitness in Walnut, CA is seeking a front-line member concierge who welcomes new members and guides them along their fitness journey. You will listen to goals, build trust, and recommend personalized solutions to support their wellness.

The role blends high-energy customer service with sales activity to drive member engagement. This position requires a genuine passion for fitness, a service mindset, and the ability to educate guests about club offerings while maintaining a friendly,

Qualifications

• Minimum 1 year of experience in retail or fitness sales, with a service mindset.

Responsibilities

• Develop first-name relationships with members, answer questions, resolve concerns and connect to resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience with a welcoming and informative environment.
• Assist onboarding to connect members with fitness offerings and nurture their sense of belonging.

Skills

Customer service

Sales

Communication

Team player

Job description

24 Hour Fitness in Walnut, CA is seeking a front-line member concierge who welcomes new members and guides them along their fitness journey. You will listen to goals, build trust, and recommend personalized solutions to support their wellness.

The role blends high-energy customer service with sales activity to drive member engagement. This position requires a genuine passion for fitness, a service mindset, and the ability to educate guests about club offerings while maintaining a friendly,