Member Experience Specialist

ComForCare Home Care (Raleigh, NC); Baxter (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Membership for self and family

Health, Dental and Vision Insurance

Dollars for Scholars Program

Employee Appreciation Program

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet and assist potential members, ensuring a positive experience and seamless check-in. The role focuses on delivering exceptional service at the front desk and handling inquiries with courtesy.

The position emphasizes strong customer service, reliable communication, and the ability to manage multiple tasks, contributing to a welcoming, well-maintained club environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks.
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.

Skills

Honesty

Customer service

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet and assist potential members, ensuring a positive experience and seamless check-in. The role focuses on delivering exceptional service at the front desk and handling inquiries with courtesy.

The position emphasizes strong customer service, reliable communication, and the ability to manage multiple tasks, contributing to a welcoming, well-maintained club environment.