Member Experience & Sales Concierge

Planet Fitness - PF Baseline Fitness; Carencro (LA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Free Membership

Health, Dental and Vision Insurance

Pet Insurance

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative to create a positive member experience by delivering exceptional customer service. Responsibilities include greeting members, handling front desk tasks, and addressing member service issues.

The ideal candidate will possess strong customer service skills and basic computer proficiency. Benefits include a Dollars for Scholars Program, free membership for self and one family member or friend, and various

Qualifications

• Strong customer service skills are essential.
• Basic computer proficiency required.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks, including answering phone calls and assisting with member check-ins.
• Facilitate member service issues and maintain the cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative to create a positive member experience by delivering exceptional customer service. Responsibilities include greeting members, handling front desk tasks, and addressing member service issues.

The ideal candidate will possess strong customer service skills and basic computer proficiency. Benefits include a Dollars for Scholars Program, free membership for self and one family member or friend, and various