Member Experience & Sales Associate — Flexible Schedule

Baseline Fitness; Mounds View (MN); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Advancement opportunities

Training & development

Dollars for Scholars Program

Job summary

Planet Fitness is seeking a Customer Service Representative for a Minnesota club. You will greet members, handle front desk tasks, answer calls, and assist with sign-ups and updating member accounts to create a positive member experience.

This role supports member services, check-ins, tours, and problem-solving while maintaining the club's cleanliness and a welcoming atmosphere. Flexible scheduling and advancement opportunities are available within the team.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks and answer phone calls politely.
• Take information calls and tours.
• Assist in member check-ins, sign-ups, cancellations, and updating member accounts.
• Facilitate member services issues and forward to Club Manager/Manager in Training/Team Lead as needed.
• Maintain the neatness/cleanliness of the club.

Skills

Customer service

Communication

Listening

Job description

Planet Fitness is seeking a Customer Service Representative for a Minnesota club. You will greet members, handle front desk tasks, answer calls, and assist with sign-ups and updating member accounts to create a positive member experience.

This role supports member services, check-ins, tours, and problem-solving while maintaining the club's cleanliness and a welcoming atmosphere. Flexible scheduling and advancement opportunities are available within the team.