Member Services & Front Desk Associate (Flexible Schedule)

Planet Fitness; Eden Prairie (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness in Eden Prairie, MN is seeking a Customer Service Representative to enhance the member experience through superior service and proactive sales of memberships. You will interact with current and prospective members and guests, ensuring a welcoming atmosphere and accurate account handling.

The role emphasizes friendly communication, problem-solving, and teamwork within a busy club environment, with opportunities for advancement through training and development programs.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk tasks: answer calls, take info calls and tours, assist with member check-ins, sign-ups, and account updates.
• Facilitate member services issues and forward to Club Manager/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty & work ethic

Customer service

Basic computer skills

Job description

Planet Fitness in Eden Prairie, MN is seeking a Customer Service Representative to enhance the member experience through superior service and proactive sales of memberships. You will interact with current and prospective members and guests, ensuring a welcoming atmosphere and accurate account handling.

The role emphasizes friendly communication, problem-solving, and teamwork within a busy club environment, with opportunities for advancement through training and development programs.