Member Services & Sales Associate (Flexible Schedule)

Baseline Fitness; Duluth (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible schedule

Employee discounts

Training & development

Advancement Opportunities

Job summary

Planet Fitness Duluth, MN is seeking a friendly Customer Service Representative to warmly greet members and guests, answer questions, and guide tours to create a welcoming, high-quality experience.

You will handle front desk duties, sign-ups, check-ins, cancellations, and general member services with a focus on outstanding service. The position offers a flexible schedule and pays $14.00 per hour, reporting to the Club Manager.

Qualifications

• Greet and assist members with a friendly, helpful attitude.
• Handle front desk duties and provide accurate information.
• Demonstrate strong listening and problem-solving abilities.

Responsibilities

• Greet/meet potential members and guests to provide a great customer experience.
• Answer phone calls politely and assist with questions or concerns.
• Take information calls and tours; assist with sign-ups and cancellations.

Skills

Customer service

Communication

Phone etiquette

Basic computer skills

Job description

Planet Fitness Duluth, MN is seeking a friendly Customer Service Representative to warmly greet members and guests, answer questions, and guide tours to create a welcoming, high-quality experience.

You will handle front desk duties, sign-ups, check-ins, cancellations, and general member services with a focus on outstanding service. The position offers a flexible schedule and pays $14.00 per hour, reporting to the Club Manager.