Member Experience & Front Desk Associate

Baseline Fitness; Coon Rapids (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health, Dental & Vision

Free Membership

Dollars for Scholars

Employee Support Team

Disability Insurance

Pet Insurance

Life Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness Minnesota is seeking a Customer Service Representative Opener for Wednesdays and Fridays. You will greet members, handle front desk tasks, answer calls, take info calls and tours, assist in member sign-ups and cancellations, and help update member accounts to ensure a smooth experience.

Join a welcoming team at a busy club where friendly interactions and accurate information help members achieve their fitness goals and feel valued every visit.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk tasks and answer phone inquiries politely.
• Take information calls and tours for prospective members.
• Assist in member sign-ups, cancellations, and account updates.

Skills

Honesty

Customer service

Computer basics

Job description

Planet Fitness Minnesota is seeking a Customer Service Representative Opener for Wednesdays and Fridays. You will greet members, handle front desk tasks, answer calls, take info calls and tours, assist in member sign-ups and cancellations, and help update member accounts to ensure a smooth experience.

Join a welcoming team at a busy club where friendly interactions and accurate information help members achieve their fitness goals and feel valued every visit.