Front Desk & Member Sales (Flexible Schedule)

Planet Fitness; Mounds View (MN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Employee discounts

Flexible schedule

Bonus based on performance

Job summary

Planet Fitness Minnesota is seeking a Customer Service Representative to deliver a superior member experience at the front desk. You will assist with memberships, tours, sign-ups, cancellations, and data updates while supporting daily club operations.

The role requires strong communication, basic computer skills, and a friendly, professional demeanor. You will help greet guests, assist with tours, handle questions, and keep the club welcoming and clean.

Qualifications

• Strong customer service skills and a friendly, professional demeanor.
• Basic computer proficiency for front desk tasks and member data updates.
• Honesty and good work ethic are essential for daily operations.

Responsibilities

• Greet and meet potential members, delivering a great customer experience.
• Handle front desk tasks: answer calls, take information calls and tours, assist with check-ins, sign-ups, cancellations, and updating member data.
• Facilitate member services inquiries and forward to Club Manager as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer service

Computer basics

Honesty & work ethic

Job description

Planet Fitness Minnesota is seeking a Customer Service Representative to deliver a superior member experience at the front desk. You will assist with memberships, tours, sign-ups, cancellations, and data updates while supporting daily club operations.

The role requires strong communication, basic computer skills, and a friendly, professional demeanor. You will help greet guests, assist with tours, handle questions, and keep the club welcoming and clean.