Member Experience & Sales Associate

ComForCare Home Care (Raleigh, NC)

Saint Paul (MN)

On-site

USD 19,000 - 25,000

Full time

9 hours ago

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Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

Advancement Opportunities

Dollars for Scholars Program

Employee Appreciation Program

Team Member Support Team

Job summary

Planet Fitness is seeking a Customer Service Representative to enhance member experiences and drive new member sales. You will greet guests, manage front desk duties, answer inquiries by phone or in person, conduct tours, and assist with sign-ups, cancellations, and updating member information.

The role emphasizes service, teamwork, and a friendly, welcoming environment. Successful candidates will maintain cleanliness, resolve routine issues, and participate in a supportive team focused on

Qualifications

Honesty and good work ethic.
Strong customer service skills.
Basic computer proficiency.

Responsibilities

Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks.
Answering phone calls in a polite and friendly manner to assist with questions or concerns.
Taking info calls and tours
Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.

Skills

Honesty

Customer service

Computer proficiency

Job description

The role emphasizes service, teamwork, and a friendly, welcoming environment. Successful candidates will maintain cleanliness, resolve routine issues, and participate in a supportive team focused on

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