Member Experience & Relationship Specialist

Paycom - ATS; Brookhaven (Delaware County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Team-Based Incentives

Paid Time Off

Health Insurance

401K with employer contribution

Tuition Reimbursement

Paid Holidays

Referral Incentive Opportunities

Paid Volunteer Time Off

Job summary

FMFCU/SFN Brookhaven Branch in Brookhaven, PA is seeking a Full-Time Member Service Representative. You will assist members, process transactions, cross-sell products, and support branch operations with a strong focus on accurate service and confidentiality.

The role requires a High School Diploma/GED and at least 2 years in retail success, with opportunities for bonuses and comprehensive benefits. Flexible scheduling and travel to other branches may occur.

Qualifications

• High School Diploma or GED required.
• 2 years demonstrated ability to succeed in retail environment required.

Responsibilities

• Contributes to generation of new business to assist in reaching established production and profitability goals.
• Provides ongoing relationship servicing with current members to maintain goodwill and gain additional business.
• Processes member transactions accurately and efficiently.
• Responds to member inquiries and requests.
• Cross-sells credit union products and services to members to assist in meeting their financial needs.

Skills

Customer Service

Sales/Negotiation

Communication

Multitasking

Attention to detail

Team player

Education

High School Diploma/GED

Job description

FMFCU/SFN Brookhaven Branch in Brookhaven, PA is seeking a Full-Time Member Service Representative. You will assist members, process transactions, cross-sell products, and support branch operations with a strong focus on accurate service and confidentiality.

The role requires a High School Diploma/GED and at least 2 years in retail success, with opportunities for bonuses and comprehensive benefits. Flexible scheduling and travel to other branches may occur.