Member Experience Pro - Front Desk Sales (Flexible)

Planet Fitness - PF Baseline Fitness; Edina (MN); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation bonus

Employee discounts

Flexible schedule

Free gym membership for self and one

Descripción de la vacante

Planet Fitness - PF Baseline Fitness in Edina, MN seeks a Customer Service Representative to greet members, assist with sign-ups, tours, and front desk duties while delivering a positive member experience. You will handle phone inquiries, process member check-ins, updates, and cancellations, and escalate complex questions to the Club Manager or Team Lead.

The role offers a flexible schedule with opportunities for advancement and employee discounts.

Formación

• Honesty and good work ethic
• Strong customer service skills
• Basic computer proficiency

Responsabilidades

• Greet potential members and provide a positive customer experience.
• Answer phone calls and assist with questions; take info calls and tours.
• Assist with member check-ins, sign-ups, cancellations and updating member accounts.
• Facilitate member services questions and forward to Club Manager/Team Lead as needed.
• Maintain neatness and cleanliness of the club.

Conocimientos

Customer service

Communication

Basic computer proficiency

Descripción del empleo

Planet Fitness - PF Baseline Fitness in Edina, MN seeks a Customer Service Representative to greet members, assist with sign-ups, tours, and front desk duties while delivering a positive member experience. You will handle phone inquiries, process member check-ins, updates, and cancellations, and escalate complex questions to the Club Manager or Team Lead.

The role offers a flexible schedule with opportunities for advancement and employee discounts.