Member Experience & Front Desk — Free Membership

Planet Fitness - PF Baseline Fitness; Coon Rapids (MN); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental Insurance

Vision Insurance

Free Membership

Zusammenfassung

Planet Fitness - PF Baseline Fitness in Minnesota is seeking a Customer Service Representative to create a positive member experience through outstanding service and support for members, prospective members, and guests.

Your role focuses on greeting members, handling front desk tasks, assisting with tours and sign-ups, resolving routine questions, and ensuring the club remains clean and welcoming. The position emphasizes teamwork and a friendly, professional demeanor.

Qualifikationen

• Strong customer service skills and ability to engage with members and guests.
• Excellent listening and communication to understand and resolve questions.
• Good problem solving and decision making with a calm, professional manner.

Aufgaben

• Greet/meet potential members and provide a great customer experience.
• Handle front desk tasks including answering calls, giving information, taking tours, and assisting sign-ups or cancellations.
• Facilitate member services questions and forward to appropriate supervisor when needed.
• Maintain the club's neatness and overall cleanliness.

Kenntnisse

Customer service

Listening

Problem solving

Diplomacy

Communication

Jobbeschreibung

Planet Fitness - PF Baseline Fitness in Minnesota is seeking a Customer Service Representative to create a positive member experience through outstanding service and support for members, prospective members, and guests.

Your role focuses on greeting members, handling front desk tasks, assisting with tours and sign-ups, resolving routine questions, and ensuring the club remains clean and welcoming. The position emphasizes teamwork and a friendly, professional demeanor.