Member Experience & New Member Sales Associate

Planet Fitness - Baseline Fitness; Lakeville (MN); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one other

Job summary

Planet Fitness - Baseline Fitness in Lakeville, MN is seeking a friendly front desk associate to greet members, answer questions, conduct tours, assist with sign-ups and cancellations, and help maintain a clean club. You will support member services, process check-ins, and escalate issues to the Club Manager as needed to deliver exceptional customer experiences.

Ideal candidates have strong communication, listening, and problem-solving skills, and are committed to Planet Fitness standards and a

Qualifications

• Honesty and good work ethic are required.
• Strong customer service skills and a friendly attitude.
• Basic computer proficiency and willingness to learn club systems.

Responsibilities

• Greet potential and current members, creating a positive experience.
• Answer phone calls politely and assist with questions or concerns.
• Assist in member check-ins, sign-ups, cancellations and tours.
• Maintain club cleanliness and assist with front desk tasks.

Skills

Customer service

Communication

Listening

Problem solving

Diplomacy

Job description

Planet Fitness - Baseline Fitness in Lakeville, MN is seeking a friendly front desk associate to greet members, answer questions, conduct tours, assist with sign-ups and cancellations, and help maintain a clean club. You will support member services, process check-ins, and escalate issues to the Club Manager as needed to deliver exceptional customer experiences.

Ideal candidates have strong communication, listening, and problem-solving skills, and are committed to Planet Fitness standards and a