Member Experience Lead – Front Desk & Sales

Epic Crunch Jobs; Dallas, Northern (TX, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free gym membership

PTO

Health insurance

Life insurance

HSA

Short-term disability

Job summary

Crunch Fitness - Undefeated Tribe in Dallas is seeking a Lead Member Services Representative to deliver exceptional member experiences at the front desk. You’ll greet members, support enrollment, handle check-ins, and promote club programs while upholding Crunch service standards.

Join a fast-growing, high-energy team with perks like a free gym membership, competitive pay, PTO, health benefits, and opportunities for advancement.

Qualifications

• High school diploma or GED required.
• CPR/AED certification required (can be obtained within 30 days of hire).
• 1+ year of service or retail experience preferred.

Responsibilities

• Greet members and guests with a warm, energetic welcome.
• Assist with membership sales and check-ins.
• Answer phones and manage front desk operations.
• Promote programs, tanning, and member benefits.
• Keep the club clean and organized; stay grand-opening ready.
• Process enrollments and support member requests.

Skills

Customer service

Sales

Front desk

Communication

Education

High school diploma or GED

Job description

Crunch Fitness - Undefeated Tribe in Dallas is seeking a Lead Member Services Representative to deliver exceptional member experiences at the front desk. You’ll greet members, support enrollment, handle check-ins, and promote club programs while upholding Crunch service standards.

Join a fast-growing, high-energy team with perks like a free gym membership, competitive pay, PTO, health benefits, and opportunities for advancement.