Member Experience & Sales Concierge

Hunter Super Techs - TurnPoint; Mesquite (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free gym membership

Health insurance (PTOS)

Dental insurance (PTOS)

Vision insurance (PTOS)

Basic Life and AD&D

Short-term disability

Job summary

Crunch Fitness - Undefeated Tribe is seeking a Member Services Representative to greet members, process enrollments, and promote programs at our Mesquite club. You’ll drive sales at the front desk, manage check-ins, and deliver exceptional service in a fast-paced environment.

You’ll engage members, support group fitness and tanning promotions, and ensure a clean, organized space. A customer-service mindset and reliable, detail-oriented work style are essential for success.

Qualifications

• Minimum 1 year in a service-oriented role is preferred.
• Excellent customer service and communication abilities are essential.
• Experience with membership sales or front desk operations is a plus.

Responsibilities

• Greet members and guests warmly and engage with them per Crunch SLA.
• Assist with membership, retail and tanning product sales.
• Promote membership privileges including tanning, group fitness, childcare.
• Handle new member enrollment and guest conversion, meeting conversion targets.
• Answer phones courteously and manage front desk communications.
• Maintain a clean, organized work area and support events and initiatives.

Skills

Customer service

Communication skills

Sales skills

Multitasking

Detail oriented

Education

High school diploma or GED

CPR/AED certification

Job description

Crunch Fitness - Undefeated Tribe is seeking a Member Services Representative to greet members, process enrollments, and promote programs at our Mesquite club. You’ll drive sales at the front desk, manage check-ins, and deliver exceptional service in a fast-paced environment.

You’ll engage members, support group fitness and tanning promotions, and ensure a clean, organized space. A customer-service mindset and reliable, detail-oriented work style are essential for success.