Member Experience Lead - Front Desk & Sales

Epic Crunch Jobs; Broken Arrow (OK); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free gym membership

Career advancement opportunities

Job summary

Crunch Fitness – Undefeated Tribe in Broken Arrow, OK is seeking a Lead Member Services Representative to greet members and guests, manage front desk operations, and support membership sales.

You’ll promote programs, ensure club cleanliness, enroll new members, and help keep the lobby “grand-opening ready” every day, delivering friendly, efficient service. Join a fast-growing team with competitive pay and a free Crunch Fitness membership.

Qualifications

• You will be the face of the club, greeting members and guests with warmth and professionalism.
• You will assist with membership sales, check-ins, and product promotions while delivering exceptional customer service.

Responsibilities

• You’ll be the face of the club, creating a warm and welcoming environment for every member and guest.
• You’ll assist with membership sales, check-ins, and product promotions while delivering exceptional customer service and consistently meeting service level expectations.
• From answering phones and managing front desk operations to supporting club cleanliness and promoting programs like group fitness and tanning, you’ll ensure every interaction reflects our commitment to excellence.
• This role also includes maintaining accurate procedures, supporting new member enrollments, and helping keep the club “grand-opening ready” every day.

Job description

Crunch Fitness – Undefeated Tribe in Broken Arrow, OK is seeking a Lead Member Services Representative to greet members and guests, manage front desk operations, and support membership sales.

You’ll promote programs, ensure club cleanliness, enroll new members, and help keep the lobby “grand-opening ready” every day, delivering friendly, efficient service. Join a fast-growing team with competitive pay and a free Crunch Fitness membership.