Front Desk & Membership Concierge

Hunter Super Techs - TurnPoint; Mesquite (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free gym membership

Health insurance

Career advancement opportunities

Job summary

Crunch Fitness - Undefeated Tribe in Texas seeks a friendly Member Services Representative to greet members, handle check-ins, and promote memberships and programs. You will support front desk operations, assist with membership sales and promotions, and help maintain a clean, welcoming club environment.

The role emphasizes customer service, fast-paced interaction, and contributing to a high-energy club culture with opportunities for growth.

Qualifications

• Minimum 1 year of experience in a service-oriented position.
• Strong customer service orientation.
• CPR/AED certification required (can be obtained within 30 days of hire).

Responsibilities

• Greets all members & guests with enthusiasm, supports Crunch SLA.
• Assists with membership, retail and tanning product sales.
• Promotes membership privileges including tanning, group fitness, small group training and childcare.
• Delivers on new member enrollment expectations and guest conversion metrics.
• Answers phones courteously and maintains front desk procedures.
• Keeps front desk and lobby clean, organized, and ready for grand-opening.

Skills

Customer service

Communication

Reading

Writing

Education

High school diploma

Job description

Crunch Fitness - Undefeated Tribe in Texas seeks a friendly Member Services Representative to greet members, handle check-ins, and promote memberships and programs. You will support front desk operations, assist with membership sales and promotions, and help maintain a clean, welcoming club environment.

The role emphasizes customer service, fast-paced interaction, and contributing to a high-energy club culture with opportunities for growth.