Member Experience & Front Desk Specialist

Planet Fitness; Watertown (SD); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health, Dental and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

Advancement Opportunities

Job summary

Planet Fitness in Watertown is seeking customer service-oriented team members to handle new member sales and ensure an exceptional experience for all members and guests. Responsibilities include greeting potential members, answering phone calls, assisting with member check-ins, and maintaining the club's cleanliness.

Ideal candidates must demonstrate strong customer service skills, integrity, and basic computer proficiency.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency needed.
• Honesty and good work ethic are crucial.

Responsibilities

• Greet potential members, providing a great customer experience.
• Handle front desk tasks and answer phone calls politely.
• Assist in member check-ins and account updates.
• Facilitate member services issues as needed.
• Help maintain the cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Diplomacy

Job description

Planet Fitness in Watertown is seeking customer service-oriented team members to handle new member sales and ensure an exceptional experience for all members and guests. Responsibilities include greeting potential members, answering phone calls, assisting with member check-ins, and maintaining the club's cleanliness.

Ideal candidates must demonstrate strong customer service skills, integrity, and basic computer proficiency.