Front Desk & Member Experience Specialist

Planet Fitness - TN Ruggeiri Group; Johnson City (TN); On-site; USD 16,531 - 20,664; Part time

Job summary

A fitness club is seeking a Member Services Representative to enhance the member experience through exceptional customer service. Key responsibilities include greeting members, managing front desk activities, and responding to inquiries. Ideal candidates are enthusiastic about fitness, possess strong customer service skills, and have a high school diploma. Applicants must be at least 18 years old to apply.

Qualifications

• Customer service background preferred.
• A passion for fitness and health.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle all front desk related activities including answering phones.
• Respond to member questions and concerns in a timely manner.

Skills

Customer service skills

Basic computer proficiency

Listening skills

Education

High School diploma/GED

Job description

A fitness club is seeking a Member Services Representative to enhance the member experience through exceptional customer service. Key responsibilities include greeting members, managing front desk activities, and responding to inquiries. Ideal candidates are enthusiastic about fitness, possess strong customer service skills, and have a high school diploma. Applicants must be at least 18 years old to apply.