Member Experience & Front Desk Specialist

Planet Fitness; San Bernardino (CA); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Free uniforms

Employee discounts

Flexible schedule

Free membership for self and oneFamily

Résumé du poste

Planet Fitness in California is seeking a Customer Service Representative to welcome members and guests, drive new member sales, and deliver a superior service experience at the front desk.

You will greet visitors, answer calls, assist with tours and sign-ups, help with account updates, and support club operations while keeping the space neat and welcoming. This role offers a flexible schedule and opportunities for advancement within a busy health club setting.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilités

• Greet and assist potential members to create a positive experience.
• Answer phones politely and provide information or questions.
• Assist with member sign-ups, cancellations, and updating member accounts.
• Support club operations and maintain a neat, clean facility.

Connaissances

Customer service

Communication

Basic computer skills

Description du poste

Planet Fitness in California is seeking a Customer Service Representative to welcome members and guests, drive new member sales, and deliver a superior service experience at the front desk.

You will greet visitors, answer calls, assist with tours and sign-ups, help with account updates, and support club operations while keeping the space neat and welcoming. This role offers a flexible schedule and opportunities for advancement within a busy health club setting.