Member Experience Front Desk Specialist

Gold's Gym; San Antonio (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

Gold's Gym in San Antonio, Texas is seeking a Front Desk Team Member to warmly greet members and guests, direct them upon entry, and assist with daily front desk operations. You will be the first point of contact, handling member inquiries and basic administrative duties under the supervision of the Gym General Manager.

The role includes processing member check-ins, guiding guests to the appropriate trainers, handling phone inquiries, and supporting retail and concession sales while maintaining

Responsibilities

• Greet members, guests and staff warmly as they enter the gym.
• Check members into the gym using proper procedures.
• Handle front desk inquiries and assist with member requests and policies.
• Direct guests to the appropriate trainer and manage registrations.
• Answer calls professionally and relay messages to management.
• Process retail and concession sales and maintain stock.

Job description

Gold's Gym in San Antonio, Texas is seeking a Front Desk Team Member to warmly greet members and guests, direct them upon entry, and assist with daily front desk operations. You will be the first point of contact, handling member inquiries and basic administrative duties under the supervision of the Gym General Manager.

The role includes processing member check-ins, guiding guests to the appropriate trainers, handling phone inquiries, and supporting retail and concession sales while maintaining