Gym Front Desk Associate | Member Experience & Check-In

Gold's Gym; San Antonio (TX); Híbrido; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Gold's Gym in San Antonio, TX is seeking a Front Desk Team Member to warmly greet members and guests, direct them upon arrival, and support front desk operations. You will handle check-ins, guest registrations, and retail interactions, while providing excellent customer service and a welcoming atmosphere.

Responsibilities include assisting with memberships, processing payments, answering inquiries, and coordinating with trainers and staff.

Formación

• Excellent customer service required.
• Strong communication and interpersonal skills.
• Ability to multi-task and stay organized.

Responsabilidades

• Greet members and guests warmly and direct them upon arrival.
• Control front door and retail area to ensure security and flow.
• Check members in using proper procedures.
• Monitor check-ins and report delinquent accounts to management.
• Register guests and direct them to appropriate staff.
• Answer phone calls professionally and relay messages for follow-up.

Conocimientos

Customer service

Communication skills

Multi-tasking

Team player

Cash handling

Educación

High school diploma or equivalent

Herramientas

POS systems

CRM systems

Descripción del empleo

Gold's Gym in San Antonio, TX is seeking a Front Desk Team Member to warmly greet members and guests, direct them upon arrival, and support front desk operations. You will handle check-ins, guest registrations, and retail interactions, while providing excellent customer service and a welcoming atmosphere.

Responsibilities include assisting with memberships, processing payments, answering inquiries, and coordinating with trainers and staff.