Gym Front Desk Lead: Member Experience

Gold's Gym; San Marcos (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Gold's Gym in San Marcos, TX is seeking a Front Desk Lead Team Member to warmly greet members and guests as they enter the club and direct them to staff and services. The role handles front desk duties, member check-ins, class and trainer referrals, and basic retail and sign-up tasks to create a welcoming guest experience.

As the first point of contact, you will support operations, answer inquiries, process registrations, assist with memberships and scheduling complimentary personal training,

Responsibilities

• Greet members and guests warmly and guide them on entry.
• Check in members using proper procedures and maintain front desk security.
• Direct guests to staff, trainers, or classes and handle inquiries professionally.
• Assist with memberships, registrations, and basic retail or concession tasks.

Job description

Gold's Gym in San Marcos, TX is seeking a Front Desk Lead Team Member to warmly greet members and guests as they enter the club and direct them to staff and services. The role handles front desk duties, member check-ins, class and trainer referrals, and basic retail and sign-up tasks to create a welcoming guest experience.

As the first point of contact, you will support operations, answer inquiries, process registrations, assist with memberships and scheduling complimentary personal training,