Guest Experience Front Desk Associate

Gold's Gym; Copperas Cove (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Gold's Gym is seeking a Front Desk Team Member to warmly greet members, guests, and staff as they enter the facility. You will manage front door security, assist with member requests, and perform various administrative duties under supervision of the Gym General Manager.

You will check-in members, direct guests to trainers, handle calls, process sales, and maintain a welcoming environment. A friendly demeanor and professional appearance are essential for delivering a memorable guest experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Reliability and punctuality essential for front desk operations.

Responsibilities

• Greet members and guests warmly to create a friendly reception.
• Check members in and manage front desk operations and inquiries.
• Assist with memberships, sign-ups, and scheduling complimentary sessions.
• Handle phone inquiries professionally and relay messages to management.
• Maintain front desk appearance and stock supplies and merchandise.

Skills

Customer service

Communication

Multitasking

Reliability

Job description

Gold's Gym is seeking a Front Desk Team Member to warmly greet members, guests, and staff as they enter the facility. You will manage front door security, assist with member requests, and perform various administrative duties under supervision of the Gym General Manager.

You will check-in members, direct guests to trainers, handle calls, process sales, and maintain a welcoming environment. A friendly demeanor and professional appearance are essential for delivering a memorable guest experience.