Member Experience & Front Desk Specialist

Talentify; Radcliff (KY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

401(k) with Company Match

Daily Pay Options

Employee Discounts

Job summary

Planet Fitness is looking for a Member Services Representative in Radcliff, Kentucky. This role is focused on creating a positive member experience by providing exceptional customer service to members, prospective members, and guests.

Responsibilities include greeting members, managing front desk activities, and assisting with member account updates. Ideal candidates have a strong customer service background and a passion for fitness.

Qualifications

• Customer service background preferred.
• A passion for fitness and health.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including answering phones.
• Respond to member questions and maintain neatness of the club.

Skills

Customer service

Basic computer proficiency

Positive attitude

Strong listener

Problem solving

Education

High School diploma/GED

Job description

Planet Fitness is looking for a Member Services Representative in Radcliff, Kentucky. This role is focused on creating a positive member experience by providing exceptional customer service to members, prospective members, and guests.

Responsibilities include greeting members, managing front desk activities, and assisting with member account updates. Ideal candidates have a strong customer service background and a passion for fitness.