Gym Front Desk & Member Experience Specialist

Planet Fitness - Glow Brands; Ashland (KY); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts

Exclusive Discounts at Retailers

Free Work Shirt yearly

Job summary

Planet Fitness - Glow Brands is hiring a Member Services Representative in Ashland, Kentucky. This role focuses on creating a positive member experience through excellent customer service. The representative will greet members, check them in, answer calls, and assist with new member sign-ups.

Qualifications include a strong customer service background, basic computer skills, and a passion for fitness. The position ensures a friendly atmosphere while maintaining the club's cleanliness.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Must be 16 years of age or older.
• Punctuality and reliability are a must.
• Strong listener with the ability to empathize.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and answer phones.
• Check members into the system and assist new sign-ups.
• Respond to member questions and concerns professionally.
• Maintain club cleanliness.

Skills

Customer service

Problem solving

Computer proficiency

Communication

Reliability

Listening skills

Education

High School diploma/GED

Job description

Planet Fitness - Glow Brands is hiring a Member Services Representative in Ashland, Kentucky. This role focuses on creating a positive member experience through excellent customer service. The representative will greet members, check them in, answer calls, and assist with new member sign-ups.

Qualifications include a strong customer service background, basic computer skills, and a passion for fitness. The position ensures a friendly atmosphere while maintaining the club's cleanliness.