Member Experience Specialist

Midwest Fitness Partners; Lexington (KY); On-site; USD 30,000 - 38,000; Full time

Job summary

Midwest Fitness Partners in Lexington, Kentucky is seeking a Member Services Representative who will create a positive experience for members and guests. This role involves greeting members, handling front desk activities, and responding to inquiries while ensuring exceptional customer service.

Qualified candidates should have a passion for fitness, strong customer service skills, and the ability to problem-solve. A High School diploma is required along with CPR/AED certification. Join us to impact lives positively!

Qualifications

• Customer service background preferred.
• Punctuality and reliability is a must.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities and assist callers.
• Facilitate updates to member accounts.

Skills

Customer service skills

Basic computer proficiency

Problem-solving ability

Education

High School diploma/GED

Job description

Midwest Fitness Partners in Lexington, Kentucky is seeking a Member Services Representative who will create a positive experience for members and guests. This role involves greeting members, handling front desk activities, and responding to inquiries while ensuring exceptional customer service.

Qualified candidates should have a passion for fitness, strong customer service skills, and the ability to problem-solve. A High School diploma is required along with CPR/AED certification. Join us to impact lives positively!