Member Experience Specialist — Gym Front Desk

Talentify; Bardstown (KY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

401(k) with Company Match

Employee Discounts

Job summary

Planet Fitness is looking for a Member Services Representative in Bardstown, KY, who will create a positive experience for members. This role involves greeting members, handling front desk operations, and providing exceptional service.

Applicants should have a high school diploma and a passion for fitness. Reliability and strong customer service skills are essential, along with a positive attitude. Physical demands include continual standing and some lifting.

Qualifications

• Customer service background preferred.
• Must be 16 years of age or older.
• A passion for fitness and health.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities, including answering phones.
• Facilitate updates to members' accounts.

Skills

Customer service skills

Basic computer proficiency

Positive attitude

Problem solving

Strong listening

Education

High School diploma/GED equivalent

Job description

Planet Fitness is looking for a Member Services Representative in Bardstown, KY, who will create a positive experience for members. This role involves greeting members, handling front desk operations, and providing exceptional service.

Applicants should have a high school diploma and a passion for fitness. Reliability and strong customer service skills are essential, along with a positive attitude. Physical demands include continual standing and some lifting.