Member Experience & Front Desk Specialist

Planet Fitness; Grand Junction (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Free Membership

Health, Dental and Vision Insurance

Pet Insurance

Advancement Opportunities

Job summary

Planet Fitness in Grand Junction, CO is seeking team members for customer service roles. Responsibilities include greeting potential members and answering calls to ensure a positive member experience.

The position requires strong customer service skills and offers numerous benefits, including health insurance and free memberships for employees and one additional family member or friend.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Answer phone calls to assist with questions or concerns.
• Assist in member check-ins, sign-ups, and account updates.
• Facilitate member service issues and questions.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Diplomacy

Communication

Job description

Planet Fitness in Grand Junction, CO is seeking team members for customer service roles. Responsibilities include greeting potential members and answering calls to ensure a positive member experience.

The position requires strong customer service skills and offers numerous benefits, including health insurance and free memberships for employees and one additional family member or friend.