Member Experience Specialist — Front Desk & Sales

Planet Fitness; Grand Junction (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free Membership

Team Member Support Team

Health Insurance

Dental Insurance

Vision Insurance

Critical Illness Insurance

Short-Term Disability

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Talentify in Grand Junction, CO is seeking a Customer Service Representative to create a welcoming member experience and drive new member sales. You will handle front desk tasks, assist with sign-ups and tours, and address member questions with professionalism.

The role requires strong communication, a positive attitude, and basic computer skills. This position offers multiple status options (full-time or part-time) and opportunities to grow within the club.

Qualifications

• Honesty and good work ethic
• Strong customer service skills
• Basic computer proficiency

Responsibilities

• Greet and assist potential members to deliver a positive experience.
• Answer phone calls and provide information about questions or tours.
• Assist in member sign-ups, cancellations and updating accounts.
• Support in resolving member service issues and forward to supervisor when needed.
• Help maintain club cleanliness and organization.

Skills

Customer service

Communication

Problem solving

Job description

Talentify in Grand Junction, CO is seeking a Customer Service Representative to create a welcoming member experience and drive new member sales. You will handle front desk tasks, assist with sign-ups and tours, and address member questions with professionalism.

The role requires strong communication, a positive attitude, and basic computer skills. This position offers multiple status options (full-time or part-time) and opportunities to grow within the club.