New Member Sales & Front Desk Specialist

Baseline Fitness; Colorado Springs (CO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free Membership for self and family or

Health, Dental and Vision Insurance

HSA

Advancement Opportunities

Employee Appreciation Program

Job summary

Planet Fitness - PF Baseline Fitness in Colorado Springs seeks a Customer Service Representative to deliver exceptional member experiences and drive new member sales. You will greet guests, manage front desk tasks, and assist with sign-ups, tours and inquiries, while maintaining a welcoming club environment.

The role emphasizes friendly communication, problem solving, and teamwork in a fast-paced fitness club setting.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet prospective members and provide a great customer experience.
• Handle front desk tasks and answer phone inquiries.
• Assist in member sign-ups, cancellations and account updates.
• Support member services and forward complex issues to supervisor as needed.
• Help maintain club cleanliness and appearance.

Skills

Customer service

Communication

Computer skills

Job description

Planet Fitness - PF Baseline Fitness in Colorado Springs seeks a Customer Service Representative to deliver exceptional member experiences and drive new member sales. You will greet guests, manage front desk tasks, and assist with sign-ups, tours and inquiries, while maintaining a welcoming club environment.

The role emphasizes friendly communication, problem solving, and teamwork in a fast-paced fitness club setting.