Member Experience & Front Desk Sales Specialist

pfcareers; Colorado; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Employee Appreciation Program

Free Membership

Advancement Opportunities

Job summary

Planet Fitness is looking for a Customer Service Representative to create a positive member experience by providing exceptional customer service. You will facilitate member services issues, assist at the front desk, and help manage new member sales.

The ideal candidate will possess strong customer service skills, a good work ethic, and basic computer proficiency. Health insurance and other benefits are included, plus advancement opportunities within the company.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Provide a superior level of customer service to members and guests.
• Handle front desk related tasks including answering phone calls.
• Assist in member check-ins, sign-ups, and cancellations.
• Facilitate member services issues and questions.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

Planet Fitness is looking for a Customer Service Representative to create a positive member experience by providing exceptional customer service. You will facilitate member services issues, assist at the front desk, and help manage new member sales.

The ideal candidate will possess strong customer service skills, a good work ethic, and basic computer proficiency. Health insurance and other benefits are included, plus advancement opportunities within the company.