Member Experience & Front Desk Specialist

Planet Fitness - PF Baseline Fitness; Coachella (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Free uniforms

Flexible schedule

Health, Dental and Vision Insurance

Free Membership

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative responsible for enhancing member experience and new member sales. You will greet potential members, handle front desk tasks, and assist with member check-ins and cancellations, all while ensuring clean and pleasant surroundings.

This role offers both full-time and part-time opportunities, providing a chance for advancement and a range of benefits including health insurance, free membership for yourself and a

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Answer phone calls in a polite and friendly manner.
• Assist in member check-ins, sign-ups, cancellations.
• Facilitate member services questions and forward to management as needed.
• Help maintain the neatness and cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

Planet Fitness - PF Baseline Fitness is looking for a Customer Service Representative responsible for enhancing member experience and new member sales. You will greet potential members, handle front desk tasks, and assist with member check-ins and cancellations, all while ensuring clean and pleasant surroundings.

This role offers both full-time and part-time opportunities, providing a chance for advancement and a range of benefits including health insurance, free membership for yourself and a