Member Experience & Front Desk Sales Associate

ComForCare Home Care (Raleigh, NC); Circle Pines (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership for self and one guest

Dollars for Scholars Program

Employee Appreciation Program

Advancement Opportunities

Pet Insurance

HSA

Job summary

Planet Fitness - PF Baseline Fitness in Circle Pines, MN seeks a friendly Customer Service Representative to greet guests, answer questions, process sign-ups, tours, and help with member check-ins while maintaining a clean, welcoming environment.

You will handle front desk tasks, respond to inquiries, and escalate issues to the Club Manager. Basic computer skills and a can-do attitude are essential; prior customer-service experience is a plus.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks.
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer service

Listening

Communication

Problem solving

Diplomacy

Job description

Planet Fitness - PF Baseline Fitness in Circle Pines, MN seeks a friendly Customer Service Representative to greet guests, answer questions, process sign-ups, tours, and help with member check-ins while maintaining a clean, welcoming environment.

You will handle front desk tasks, respond to inquiries, and escalate issues to the Club Manager. Basic computer skills and a can-do attitude are essential; prior customer-service experience is a plus.