Member Experience & Front Desk Lead

ComForCare Home Care (Raleigh, NC); Minneapolis (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free Membership for self and one

Health, Dental and Vision Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Minneapolis is seeking a Team Lead to oversee gym operations and ensure positive member experience. You will support staff training, supervise front desk duties, and help manage member check-ins, sign-ups, cancellations, and account maintenance.

This role emphasizes customer service, communication, problem solving, and teamwork, with duties including assisting the Club Manager, upholding policies, maintaining cleanliness, and supporting marketing and

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight ensuring great customer experience.
• Front desk tasks: answer calls and assist with questions.
• Greet potential members and provide gym tours.
• Assist with marketing promotions and inventory tracking.

Skills

Customer service

Communication

Leadership

Organization

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness in Minneapolis is seeking a Team Lead to oversee gym operations and ensure positive member experience. You will support staff training, supervise front desk duties, and help manage member check-ins, sign-ups, cancellations, and account maintenance.

This role emphasizes customer service, communication, problem solving, and teamwork, with duties including assisting the Club Manager, upholding policies, maintaining cleanliness, and supporting marketing and