Gym Team Lead - Member Experience & Front Desk Ops

ComForCare Home Care (Raleigh, NC); Baton Rouge (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Employee Appreciation Program

Free Membership for self and one guest

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to support gym operations and ensure a positive member experience. You will help train staff, oversee front desk activities, and assist with member sign-ups, cancellations, and inquiries.

The role emphasizes teamwork, adherence to company policies, and maintaining a welcoming, clean facility while supporting the Club Manager and marketing efforts as needed.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Oversee gym operations to ensure positive member experience.
• Train and develop staff.
• Manage front desk duties including answering calls and assisting members.

Skills

Honesty & work ethic

Customer service

Communication

Leadership

Tools

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to support gym operations and ensure a positive member experience. You will help train staff, oversee front desk activities, and assist with member sign-ups, cancellations, and inquiries.

The role emphasizes teamwork, adherence to company policies, and maintaining a welcoming, clean facility while supporting the Club Manager and marketing efforts as needed.