Member Experience & Events Coordinator

Serendipity Labs; Denver (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly rate

Paid sick leave

Bonus up to $500 per quarter

Medical/Dental/Vision coverage

Job summary

Serendipity Labs in Denver seeks an Experience Coordinator who thrives in hospitality, loves engaging with members, and delivers outstanding personal service daily. You will manage reception, assist with events, coordinate meetings, and help create a vibrant lab community while upholding brand standards.

This role requires attention to detail, reliability, and a proactive, friendly demeanour. Join a growth‑minded team with competitive benefits and learn opportunities in a fast‑moving coworking

Qualifications

• High school diploma or equivalent.
• Minimum 1 year experience in a hospitality position.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational abilities and attention to detail.

Responsibilities

• Provide warm, professional reception and assist Lab members and guests.
• Handle phone and in-person requests for assistance.
• Assist in planning and executing meetings and events.
• Maintain lab appearance and stock common areas.
• Update member information in billing software.
• Act as brand ambassador and stay informed about other locations.
• Support local marketing activities and community engagement.
• Serve as backup for other Serendipity Lab locations if needed.

Skills

Hospitality

Customer service

Communication

Organization

Self-motivation

Microsoft Office

Event planning

Education

High School Diploma or equivalent

Tools

Billing software

Job description

Serendipity Labs in Denver seeks an Experience Coordinator who thrives in hospitality, loves engaging with members, and delivers outstanding personal service daily. You will manage reception, assist with events, coordinate meetings, and help create a vibrant lab community while upholding brand standards.

This role requires attention to detail, reliability, and a proactive, friendly demeanour. Join a growth‑minded team with competitive benefits and learn opportunities in a fast‑moving coworking